Your Privacy

We believe that Internet users, donors, and supporters must be assured that the information concerning them is used responsibly. We are committed to protecting your privacy online.
 
Personal Information
Why does Foundation for MetroWest ask for my information? 
To participate in some activities, you might be asked to provide some personal information. This could be in connection with any one or combination of circumstances, including but not limited to the following:

  • distribution of publications and informational materials, by mail and/or electronically
  • site personalization
  • content submissions, community postings (i.e., forums or bulletin boards), comments and suggestions or voting
  • allowing  Foundation for MetroWest  to contact/re-contact you in the future
  • making a donation
  • attending an event

When you visit our site, we may ask you for personal information from you such as your name and e-mail address.

What information does Foundation for MetroWest collect?
We collect information in two ways:

  1. Information you provide 
    Online: By donating to Foundation for MetroWest or signing up for email updates or an event, the information you volunteer includes your name, address, and email address. We will send regular communications, as detailed on the online sign-up form, if you elect to receive them. You may unsubscribe from these at any time using the link provided in the communication. 
    Offline: When donating offline, you have the option to share your email address, physical address, and telephone number with Helping Hands: Monkey Helpers for the Disabled, Inc. Doing so allows you to receive communications you have elected to receive from Helping Hands: Monkey Helpers for the Disabled, Inc.
     
  2. Information Foundation for MetroWest collects:
    We use Google Analytics, Google AdWords conversion tracking, and Google Content Experiments  to assess its website’s performance and content. This involves the use of “cookies,” or simple text files stored by a visitor’s web browser, to collect anonymous data about visitors to and usage of Foundation for MetroWest’s website. This information, which is not associated with a visitor’s personal identity, pages viewed, date and time of visit, browser/technology type, geographic region, and marketing attributes as defined by Google. To provide website visitors more choice on how their data is collected by Google Analytics, Google has developed an Opt-out Browser add-on, which is available by visiting Google Analytics Opt-out Browser Add-on.

Foundation for MetroWest may add information from publicly available sources including data from, for example, reputable newspapers, or Social Media sites like LinkedIn or Twitter, to your file. This is done in order to manage our communication effectively and to give you the best experience by tailoring our communication according to your interests.

Does Foundation for MetroWest use cookies? 
A "cookie" is a tiny element of data that our site can send to your browser, which may then be stored on your computer's hard drive.

If you are concerned about your privacy and the use of cookie technology our website, you may set your web browser to notify you when you receive a cookie. You may also set your browser to refuse cookies the Foundation for MetroWest site attempts to send you. Using these settings or declining to accept cookies from Foundation for MetroWest may limit the functionality we can provide when you visit this site.

How will Foundation for MetroWest use the information I provide? 
Whenever we ask you to provide personal information via this website or in an e-mail, we will make reasonable efforts to make the purpose of that request clear. If you do not want this information to be collected or used by Foundation for MetroWest, you can simply choose not to provide that information or otherwise "opt out" of the action or request for information. Under certain circumstances, opting out may prevent your participation in activities for which personal information is needed, such as involvement in distribution of publications, action alerts, notices of volunteer opportunities, supporter benefits, community events, etc. We make every effort to insure the secure collection and transmission of sensitive user information using industry accepted data collection and encryption methodologies.

We will not sell, share or trade our donors' names or personal information with any other entity, nor send mailings to our donors on behalf of other organizations. This policy applies to all information received by Foundation for MetroWest, both online and offline, on any Platform ("Platform", includes the Foundation for MetroWest website and mobile applications), as well as any electronic, written, or oral communications.

Security
How do I know my credit card information is secure? 
Foundation for MetroWest uses secure server software (SSL) that is the industry standard and is among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read as the information travels over the Internet.

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. In the event of an unauthorized charge to your credit card you must:

  • write to the creditor at the address given for "billing inquiries," not the address for sending your payments, and include your name, address, account number and a description of the billing error
  • send your letter so that it reaches the creditor within 60 days after the first bill containing the error was mailed to you.

Policies of other sites
The Foundation for MetroWest website may contain links to other sites that are not managed or maintained by us. The inclusion of a link to another site from the Foundation for MetroWest website or from another site to the Foundation for MetroWest site does not imply any endorsement of that other site's privacy policies, practices or content. Your dealings with these sites are covered only by the privacy policies listed on those sites.

Revision of this policy
Foundation for MetroWest reserves the right to revise this policy periodically. If we make substantive changes in the way we share, store, or handle personally identifiable information we will notify website users and visitors through prominent postings on the site and/or by e-mail.

A current version of this policy will always be readily accessible on Foundation for MetroWest 's website. 

This policy was last revised on August 2, 2018.

What do I do if I have questions that aren't answered here? 
If you have questions about this privacy statement, the practices of this site or your dealings with this website, please contact Foundation for MetroWest.

By mail:
Correspondence may be sent to the following postal address:

Foundation for MetroWest 
Attn: Online Services
3 Eliot Street
Natick, MA 01760

By phone.
Call us at: 508-647-2260

By e-mail.
Send e-mail to: info@foundationformetrowest.org